ISO/IEC 17024:2012 Accredited Certification Body
We are an independent accredited certification body committed to the highest standards of personnel certification. Our programmes are designed, administered, and maintained in full conformity with ISO/IEC 17024:2012 — the internationally recognised standard for certification bodies operating personnel certification schemes.
To advance professional excellence by operating a rigorous, impartial, and internationally credible personnel certification system — empowering individuals to demonstrate their competence and enabling organisations to build trust with confidence.
Independence
Decisions made solely on objective evidence, free from commercial or political pressure.
Rigour
Assessments designed by subject-matter experts and validated against international standards.
Accessibility
Certification pathways open to all qualified candidates regardless of prior affiliation.
ISO/IEC 17024:2012 Cl.5.1 requires that the certification body has a defined organisational structure that safeguards impartiality and ensures the integrity of certification activities.
The Board holds overall accountability for the certification body. Directors are appointed for their expertise in standards, regulation, and professional development. The Board reviews and approves all major policies affecting impartiality and certification integrity.
Authorised signatory: Pam Jane
The Technical Committee oversees scheme design, examination integrity, and competency standards. It is composed of subject-matter experts and independent industry practitioners who ensure that all assessment criteria remain current, valid, and relevant.
The Appeals Committee is an independent panel that reviews candidate appeals against certification decisions. All members are free from conflicts of interest in the case under review. Decisions are binding and documented in accordance with ISO 17024 Cl.7.9.
The Impartiality Committee monitors and safeguards the objectivity of all certification activities. It reviews conflict-of-interest declarations, conducts periodic impartiality risk assessments, and reports directly to the Board. Membership includes stakeholders external to TrueMark Global to maintain independence.
TrueMark Global currently operates the following active personnel certification schemes under ISO/IEC 17024:2012.
Environmental management systems auditor certification. Validates expertise in auditing environmental management systems.
Information security management systems lead auditor certification. Demonstrates ability to plan, implement, manage, and maintain an ISMS.
Occupational health and safety management lead auditor certification. Leads OHSMS audit programmes.
Quality management systems internal auditor certification. Recognises competence to conduct internal audits of a QMS.
ISO/IEC 17024:2012 Cl.4.1–4.2 requires that certification bodies maintain and demonstrate impartiality in all their activities.
General Enquiries
info@truemarkglobal.comCertificate Verification
Use the Certificate Register or Verify a Certificate directly.
Complaints
Registered candidates may create an account to submit a complaint through our online portal.